Terms and Conditions for THE 360 Journey LLC

1. Who We Are

THE 360 Journey LLC is a faith-centered life and business coaching company led by Coach Esi. We offer services including, but not limited to:

• Life Coaching Programs
• Business Coaching (Vision to Venture)
• Business Management Support
• Cryptocurrency education and training
• 1-on-1 coaching sessions and related services

Our primary website is: The360Journey.com
Our community website is: community.the360journey.com
You can contact us at: [email protected] or 1-866-517-9923.

2. Eligibility

By using our website or services, you represent and warrant that:

• You are at least 18 years of age, or have legal parental/guardian consent to use our services.
• You have the legal capacity and authority to enter into these Terms.
• You will use our website and services only for lawful purposes and in accordance with these Terms.

3. Use of the Website and Services

You agree to use our website, content, and services in a respectful and lawful manner. You must not:

• Use our website or services for any unlawful, fraudulent, or malicious purposes.
• Attempt to gain unauthorized access to any portion of the website, systems, or other users’ information.
• Interfere with or disrupt the operation, security, or performance of the website or services.
• Copy, distribute, or misuse content in violation of our intellectual property rights.

4. Coaching, Education, and Disclaimer

Our programs and services are designed for educational, informational, and coaching purposes. We do not offer medical, legal, tax, or investment advice.

Specifically regarding any financial, business, or cryptocurrency-related content:

• Nothing we share should be interpreted as financial, tax, or investment advice.
• You are responsible for your own financial decisions and outcomes.
• Past results and testimonials do not guarantee future outcomes.

You acknowledge that results vary by individual and depend on factors such as your effort, consistency, personal circumstances, and external conditions beyond our control.

5. Intellectual Property

All content provided by THE 360 Journey LLC, including but not limited to text, graphics, logos, images, videos, program materials, workbooks, templates, and digital downloads, is the intellectual property of THE 360 Journey LLC or its licensors.

You agree that you will not:

• Copy, reproduce, distribute, or publicly display our content without written permission.
• Sell, license, or commercially exploit any program materials as your own work.
• Share login credentials or program materials with individuals who are not officially enrolled.

Limited personal use is granted for enrolled clients and participants solely for their own development and implementation, subject to these Terms.

6. Client Responsibilities

By engaging our services or programs, you agree to:

• Provide accurate and up-to-date information when requested.
• Participate actively and honestly in coaching sessions and program activities.
• Take full responsibility for your decisions, actions, and outcomes.
• Respect the privacy and experience of other participants, where group settings apply.

7. Scheduling, Cancellations, and Missed Sessions

Sessions are typically scheduled via our booking system or directly with our team. You are responsible for keeping track of your own session times and joining promptly.

Specific details surrounding rescheduling, lateness, and missed sessions may be outlined in program-specific agreements or onboarding documents. However, all such arrangements remain governed by our overall Payment Terms and Conditions below, including the No Refund Policy.

8. Payment Terms and Conditions

8.1 Payment Terms

All invoices are due upon receipt unless otherwise specified. Full payment is required to confirm and secure any services, sessions, or program access.

8.2 No Refund Policy

All payments made to The 360 Journey LLC are non-refundable. This includes, but is not limited to, missed sessions, cancellations, or changes in personal circumstances.

8.3 Transfer Policy

While payments are non-refundable, they are fully transferable:

• You may transfer your payment to another person, provided that written notice is given at least 7 days prior to the originally scheduled service or session.
• You may also transfer your payment to another service offered by The 360 Journey LLC, subject to availability and approval.
• Transfers must be requested in writing and confirmed by The 360 Journey LLC to be valid.

8.4 Service Modifications or Cancellations by The 360 Journey LLC

If The 360 Journey LLC needs to cancel or reschedule a service, clients will be offered the option to transfer the payment to a new date, another eligible service, or an approved recipient.

8.5 Client Responsibility for Transfers

Clients are responsible for ensuring that any recipient of a transferred service completes all necessary registration steps and meets any eligibility requirements for the selected program or session.

8.6 Governing Law (Payment Terms)

These payment terms and conditions are governed by and shall be interpreted in accordance with the laws of the state in which The 360 Journey LLC is registered.

8.7 Acceptance of Payment Terms

By submitting payment, the client acknowledges and agrees to all terms outlined above in the Payment Terms and Conditions.

9. Limitation of Liability

To the fullest extent permitted by law, THE 360 Journey LLC and its owners, employees, contractors, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your use of, or inability to use, our website, content, or services.
• Any decisions you make based on information provided in coaching, programs, or materials.
• Delays, interruptions, or data loss due to technical issues beyond our control.

In any case where liability cannot be fully excluded, our total liability shall be limited to the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless THE 360 Journey LLC and its owners, employees, contractors, and representatives from any claims, losses, damages, liabilities, including legal fees, arising out of:

• Your use of the website or services.
• Your violation of these Terms.
• Your infringement of any third-party rights.

11. Third-Party Services and Links

Our website and communications may contain links to third-party websites or services (such as payment gateways, scheduling tools, or community platforms). We are not responsible for the content, policies, or practices of those third parties.

Your use of third-party sites or tools is at your own risk and subject to their terms and policies.

12. Privacy

Our collection and use of your personal information is described in our Privacy Policy. By using our website or services, you also agree to the terms of our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms are governed by and shall be interpreted in accordance with the laws of the state in which THE 360 Journey LLC is registered, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of our services shall be brought in the appropriate state or federal courts located in that jurisdiction, and you consent to the personal jurisdiction of such courts.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the “Last updated” date at the top of this page.

Your continued use of the website or services after such changes constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, Payment Terms, or how they apply to your specific situation, please contact us at:

THE 360 Journey LLC
Email: [email protected]
Phone: 1-866-517-9923
Location: Fort Mitchell, AL (serving clients globally)

These Terms and Conditions are provided for general information and do not constitute legal advice. For specific legal guidance, please consult with a qualified attorney in your jurisdiction.